Hospitality companies were unable to obtain perfection even before the trials of the Covid pandemic. This constant goal for perfection led to many of the problems the industry faces today. Staff and management were forced into long hours, were underpaid, and had no quality of life.
Where Do Restaurants Go From Here? "We run short staffed at all locations almost all shifts." David Winer, Principle and Founder of Eat Well D.C. tells me. "Tim, there are few or no people coming in the door from ads. BOH* is not that significant of a problem as we have a lot of long … Continue reading Waiting Tables Just Isn’t Sexy Anymore.
Time to start dealing with the change. On May 26th, the Washingtonian Magazine posted an article reporting that several servers and bartenders at "swanky" DC restaurant Del Mar walked out, forcing the restaurant to close to regular business for the weekend. The staff members had several complaints: toxic management, incidents of racial bias and insensitivity, … Continue reading The Pandemic Has Changed The Hospitality Industry.
The fact is, our business has been slowly strangled for decades by various forces.
Because of poverty, a huge portion of our country lives one single incident (doctors bill, late paycheck, broken-down car, etc.) away from economic ruin.
How are you dealing with the reopening of restaurants? Most people still have a great many concerns, and are wary of going out. You can reopen restaurants, but you cannot control consumer demand.
I wonder what they will call this next generation. The Covid Crew? Quarantine Babies? The Corona Generation?
What was the biggest hit at the pool in our building this summer? Easy, it was canned wine.
Restaurants don’t sell food, they sell an experience. You can go to the grocery store and get food.
When is the last time you had to yell in a restaurant or bar just to be heard? I bet it was recently. When my wife and I walk into new restaurants, we can barely hear each other from two feet away.