Hospitality companies were unable to obtain perfection even before the trials of the Covid pandemic. This constant goal for perfection led to many of the problems the industry faces today. Staff and management were forced into long hours, were underpaid, and had no quality of life.
How are you dealing with the reopening of restaurants? Most people still have a great many concerns, and are wary of going out. You can reopen restaurants, but you cannot control consumer demand.
When is the last time you had to yell in a restaurant or bar just to be heard? I bet it was recently. When my wife and I walk into new restaurants, we can barely hear each other from two feet away.
